Return Policy

We are proud of our DayNa Decker collection and want you to be perfectly satisfied with your purchase. If you are not satisfied with your purchase, return the unused item in its original condition within 30 days of receipt of merchandise for a full refund, less shipping costs.

If you are not satisfied with your DayNa Decker product purchased from another retailer, please return your product where you purchased it. If you cannot resolve this issue at your retailer, please contact us.

RETURNING AN ITEM

Please contact DayNa Decker before returning any merchandise. Pack your merchandise in the original shipping box. Please write the reason for return in the upper right-hand corner of the packing slip. Insure your package for the full value of the merchandise and return it to us using the delivery service of your choice. If we don’t receive it, we cannot issue you a credit.

For speed and security, we recommend UPS or FedEx. Check your e-mail. We will notify you via e-mail once your return has been processed.

SEND TO:

DayNa Decker
1440 S Coast Highway, Suite A,
Laguna Beach, CA 92651

Insure your package for the full value or the merchandise. If we don’t receive it we cannot issue you a credit.

EXCHANGING AN ITEM

Please call Customer Service at 1-714-968-5400 to arrange for an exchange. Once we receive your item for exchange, we will send your new order at no additional shipping cost. You will receive an e-mail containing the shipment tracking number when your new order is shipped.

RETURNING A GIFT

If you are returning a gift, please call Customer Service at 1-714-968-5400. We can credit your DayNa Decker account for a store credit.

Once we receive your package, we will refund your credit card or Store Credit within five days. We will notify you via e-mail once your return has been processed. Please note that your financial institution may take approximately 7 business days to reflect this transaction.

You will receive a refund for the cost of the item and sales tax if applicable. Shipping fees are not refundable.